OVERVIEW
Welcome to Chanelthree! The terms “we,” “us,” and “our” refer to Chanelthree. Chanelthree operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Chanelthree is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.
1.Access and Account
You must be at least the age of majority in your province or state of residence to use our Services. You agree to provide accurate, current, and complete information when creating an account or making a purchase.
You are solely responsible for keeping your account credentials secure and for all activities under your account.
2. Our Products
We make every effort to display accurate images and descriptions of our products. However, actual colors and details may vary due to device settings. We do not guarantee that any product’s appearance or quality will meet your expectations.
We reserve the right to modify product descriptions, pricing, or availability without prior notice and to discontinue any product at our discretion.
3. Orders
By placing an order, you make an offer to purchase. Your order is accepted only after payment has been processed and confirmed. Chanelthree reserves the right to decline, change, or cancel orders at any time.
4. Prices and Billing
Prices and promotions are subject to change at any time without notice. All prices are shown in Canadian dollars unless otherwise indicated. Applicable taxes and shipping charges will be added at checkout.
You agree to provide complete and accurate billing and contact information for your orders. You authorize us to charge your payment method for all purchases placed through our online store.
5. Shipping and Delivery
We use third-party carriers to deliver products. Shipping times are estimates only and may vary due to factors beyond our control, such as carrier delays, weather, or customs procedures. Once shipped, risk of loss or damage transfers to you.
6. Refunds, Returns, and Exchanges
Please refer to our full Return & Refund Policy for detailed information on returns and refunds.
Customized or personalized products are final sale unless defective or damaged. Scented candles may only be returned if unused, unopened, and in original packaging.
7. Intellectual Property
All content on our website—including text, graphics, images, logos, and code—is the property of Chanelthree or its licensors and is protected by international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, or exploit any content from our site without our prior written consent.
8. Third-Party Services and Links
Our website may include links to external websites or embedded third-party features. We are not responsible for the content or accuracy of such sites. Use of third-party services is at your own risk, and you should review their terms and privacy policies before interacting with them.
9. Disclaimer of Warranties
The Services and all products are provided “as is” and “as available” without express or implied warranties. We make no guarantee that your use of the Services will be uninterrupted, secure, or error-free.
10. Limitation of Liability
To the fullest extent permitted by law, Chanelthree shall not be liable for any indirect, incidental, or consequential damages, including loss of revenue, data, or use, arising from your access to or use of our Services or products.
11. Indemnification
You agree to indemnify and hold harmless Chanelthree, Shopify, and their affiliates, employees, and agents from any claims, damages, or expenses arising out of your breach of these Terms or misuse of the Services.
12. Termination
We may suspend or terminate your access to our Services at any time if we believe you have violated these Terms. Provisions that by their nature should survive termination—such as intellectual property, indemnification, and limitations of liability—will remain in effect.
13. Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada. Any disputes will be resolved exclusively in the courts of Ontario.
14. Changes to These Terms
We reserve the right to update or revise these Terms at any time. Changes will take effect immediately upon posting. Continued use of our Services after updates constitutes acceptance of the revised Terms.
15. Contact Information
Questions about these Terms of Service should be sent to us at:
info@chanelthree.com
Our story began with a simple idea — to create exceptional products that truly make a difference in people’s lives. What started as a vision driven by passion has grown into something we’re deeply proud of.
Every product we design is crafted with care, attention to detail, and an unwavering commitment to quality. From concept to creation, we pour our hearts into delivering products that inspire trust, enrich experiences, and bring genuine value to our customers.
